Privacy Policy
Last Updated: December 23, 2025
1. INTRODUCTION AND SCOPE
Welcome to Strong Channels (https://strongchannels.com). This document serves as our “Privacy Policy,” a comprehensive legal declaration of our commitment to the privacy and security of our users. In an era of digital streaming and complex data landscapes, we recognize that our customers provide us with sensitive personal information.
By using our Site and purchasing our IPTV services, you are entering into a legal agreement with Strong Channels. This policy applies to all visitors, users, and others who access or use the Service. It governs every aspect of data interaction, from the moment you land on our homepage to the technical transmission of streaming data to your device.
If you do not agree with the terms outlined in this 2,000-word framework, you must immediately cease use of the website and our services.
2. THE PHILOSOPHY OF MINIMALISM
Unlike many tech companies, Strong Channels operates on the principle of Data Minimization. This means we only ask for, collect, and store the absolute minimum amount of information required to:
Process your transaction.
Deliver your unique IPTV credentials.
Provide technical support via WhatsApp.
Maintain server stability.
We do not engage in the sale of “User Profiles” or “Watch Histories.” Your entertainment choices remain your own.
3. CATEGORIES OF DATA COLLECTED
We categorize the data we collect into three distinct buckets: Provided Data, Automated Data, and Transactional Data.
A. Information You Provide Voluntarily
When you interact with our Contact Page or complete a purchase, you provide:
Identification Data: Name and Email address.
Communication Data: Your WhatsApp phone number for direct support.
Account Credentials: Any usernames or passwords you create for our member area.
B. Automatically Collected Technical Data
When you access the Strong Channels servers, our systems automatically log:
IP Address: Necessary for geo-blocking compliance and preventing account sharing.
Device Identifiers: We detect if you are using a MAG Box, Firestick, Android device, or Smart TV to ensure the stream is formatted correctly for your screen.
Bandwidth Usage: To ensure you are not exceeding the connection limits of your specific plan.
C. Transactional Metadata
While we do not store credit card numbers, we keep records of:
Subscription History: When you started, when you expire, and which package you chose.
Refund Requests: Logs of any contact made regarding our Refund Policy.
4. DEEP-DIVE: HOW WE USE YOUR DATA
The processing of your data is based on the legal ground of Contractual Necessity. To provide the service you paid for, we must process your data in the following ways:
Technical Delivery
Your email address is used as the primary delivery node. Once a purchase is confirmed, our automated billing system generates an M3U playlist or Xtream Codes API. This information is transmitted to your email. Without processing this data, the service cannot be delivered.
Quality of Service (QoS)
We monitor server logs to identify buffering patterns. For example, if 100 users in a specific region are experiencing lag, we use IP data to reroute traffic to a closer CDN (Content Delivery Network). This is purely technical and does not involve monitoring the “content” of what you watch.
Security and Fraud Prevention
As stated in our Terms and Coditions, we have a zero-tolerance policy for account sharing. We use “Connection Tracking” to see if a single account is being accessed from two different IP addresses simultaneously. If detected, the data is used to trigger a temporary security lockout.
5. COOKIES, TRACKING, AND ANALYTICS
Strong Channels uses cookies to enhance functionality. A cookie is a small text file placed on your hard drive.
Functional Cookies
These are essential. They remember that you are logged in so you don’t have to enter your password on every page.
Analytical Cookies
We use anonymized tools (like Google Analytics) to see how many people visit our site. We see “100 people from New York visited,” but we do not see “John Doe from 123 Main St visited.”
Managing Your Cookies
You have the right to refuse cookies. Most browsers allow you to block them:
6. THIRD-PARTY DISCLOSURES AND SUB-PROCESSORS
We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties for marketing purposes. However, we do share data with trusted “Sub-processors” who help us run our business.
Payment Gateways
When you pay, your data travels to PayPal or Stripe. They are the “Data Controllers” of your financial info; we are merely the “Initiators.”
Communication Tools
Our WhatsApp support (+212632503609) is powered by Meta. By contacting us there, you are subject to the WhatsApp Privacy Policy.
7. GLOBAL COMPLIANCE (GDPR, CCPA, AND MORE)
GDPR (European Union)
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation. These include the “Right to be Forgotten.” If you cancel your subscription, you can email support@strongchannels.com and request that we purge your data from our servers.
CCPA (California, USA)
California residents have the right to know what categories of data are collected. Under the California Consumer Privacy Act, we confirm that we do not “sell” your data in the traditional sense of exchanging it for money with third-party brokers.
VCDPA (Virginia) and Other US State Laws
We comply with the evolving landscape of US privacy laws, ensuring that users have the right to opt-out of “targeted advertising,” though Strong Channels does not currently run targeted ads.
8. DATA RETENTION POLICY
How long do we keep your info?
Active Subscribers: We keep your data for the duration of your plan plus 12 months (to make renewals easier for you).
Inquiries/Non-Buyers: We delete contact form data after 90 days if no purchase is made.
Banned Users: If you are banned for violating our Terms and Conditions, we keep a “Hash” of your IP address permanently to prevent you from creating a new account.
9. CHILDREN’S PRIVACY
Strong Channels is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If a parent discovers their child has purchased a subscription, please Contact Us immediately so we can terminate the account and delete the data.
10. SECURITY INFRASTRUCTURE
We protect your data using:
SSL Encryption: All data between your browser and our site is encrypted via Secure Socket Layer technology.
Firewalls: Our database is protected by multi-layer firewalls.
Internal Access Controls: Only two senior administrators at Strong Channels have the authority to view customer email lists.
11. YOUR RESPONSIBILITIES
Privacy is a two-way street. You agree to:
Use a strong, unique password for your Strong Channels account.
Not share your M3U link or Xtream codes with anyone else.
Notify us immediately at support@strongchannels.com if you suspect your account has been compromised.
12. CHANGES TO THIS MASSIVE FRAMEWORK
We reserve the right to modify this 2,000-word Privacy Policy at any time. Changes take effect immediately upon posting. We suggest you bookmark this page and check it monthly to stay informed.
13. FINAL DECLARATION AND CONTACT
By clicking “I Agree” or by purchasing our $3 Trial or full subscription, you certify that you have read this entire Privacy Policy and agree to our data handling practices.
For any privacy-specific inquiries, please contact our Data Protection Officer:
Direct Email: support@strongchannels.com
WhatsApp Business: +212632503609